The mailbox was restored Using Exchange Online PowerShell to Recover a Deleted Mailbox Then, on the navigation menu on the left of the page, go to Users -> Deleted Users. To do so, follow these steps.įirst, using your browser, navigate to the Office 365 Admin Center, and log in using your admin account. Restoring deleted mailboxes can be done from the Office 365 Admin Center. But, for the sake of familiarity, we will still refer to it as the Office 365 Admin Center. Note: The Office 365 Admin Center is now known as the Microsoft 365 Admin Center. Otherwise, the following steps will not work for you. These statements aren’t meant to confuse you but to let you know you can get mailboxes back under just about any circumstance! Using Office 365 Admin Center to Restore a Deleted Mailboxīefore going any further, please make sure that your Office 365 account is assigned with a global admin or user management admin privileges in Office 365. Hard-Deleted mailboxes are permanently deleted and are not recoverable. When you attempt to restore or recover a mailbox in Office 365, note that only Soft-Deleted (including inactive) mailboxes can be restored or recovered. However, if a mailbox was put in litigation hold before it was deleted, the mailbox will become an inactive mailbox and will not be purged, indefinitely. Once the mailbox has been purged, recovery is no longer possible. After 30 days, the soft-deleted mailbox will be Hard-Deleted or purged. At this point, the mailbox is considered as a Soft-Deleted mailbox.Ī soft-deleted mailbox is available for recovery within 30 days. The deleted mailbox is only hidden and moved to the Soft Deleted Objects container in Office 365. When an Office 365 mailbox is deleted, it is not immediately removed.
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